support – RadioFibre

Contact Us | 01392 982 983

Recovery Guide

Recovery Guide

If you are experiencing problems with your broadband connection then following these simple steps will resolve 99% of the problems 99% of the time

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Wifi Calling

Wifi Calling

All Wifi Calling is possible on our broadband network, but not all Mobile Network Providers allow Wifi Calling.
Find out more...

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FAQ's

Frequently Asked Questions

Some helpful answers to your most frequently asked questions regarding fibre

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Glossary of Terms

Glossary of Terms

Having trouble understanding some of technical stuff? We have explained some common terms to help

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Privacy Policy

Privacy Policy

Information about how we collect and process any information that we may collect from you

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Fair Use Policy

Fair Use Policy

fibre Fair Use Policy details

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Billing

Billing

Detailed information about fibre invoicing and secure online payment system

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Cancellation

Cancellation

Do you really want to leave? Well, we'll be sorry to see you go but if you are certain you will find more details here

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Dispute Resolution

Dispute Resolution

We hope it hasn't come to this, but if it has then we want to continue working towards a satisfactory resolution for all parties

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I would thoroughly recommend the Bush team particularly those living in rural and challenging areas. They were professional, quick with installation and provided excellent customer service...

We were sure our very rural timber yard could not get fast broadband until we found Bush who gave us a fast connection, transforming our online biz, and only 2 hrs to complete the whole installation.

We moved into an old farmhouse with no internet & mobile signal and waited 3 months for BT to fail to connect us (twice!), Bush connected us to fast broadband within 6 hrs of our call, unbelievable

I have just arrived to Devon, and the Wi-fi works so much better than before!! We want to thank you both for all the work done!! A great improvement! Thank you for the hard work. . .

The engineer from radiofibre got us installed very quickly and within a few hours we had internet speeds we only dreamed of before. My wife can watch a movie on Netflix without disconnecting anymore.

The new connection we have had installed is fantastic. We have super fast broadband at our farm when other suppliers said it was not possible AND we are ready to receive up to one gigabit per second!!

The communication and support we have received throughout our office relocation has been nothing but sensational. The Bush team have been critical to a smooth transition of our online sales business

Thank you so much for... sorting out the WiFi point in the Retreat!!! You and the team have been brilliant!!! ...The new system installed seems to be working well and I'm really pleased! ...

The contrast with how BT would (not!) have responded is obvious.

"Yeah very impressed with the broadband! Fantastic speeds😁"

(June 2023)

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RadioFibre Newsletter #001

As recently announced, we are pleased to issue our first RadioFibre newsletter, which includes some important announcements. We would like to take this opportunity to thank you for your support

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